A restaurant in Guwahati abused its customer for complaining about food quality

Over the years, Guwahati has developed gracefully with a number of restaurants, cafes, pubs, and clubs blooming amid the support of its inhabitants. These wings have flapped smoothly with time, offering excellent services and hospitality to its customers. Consequently, there are also some restaurants, who, with their appalling services, have disheartened many of the city’s food fanatics.

I remember visiting a café in Rajgarh road, Guwahati, sometimes back. As a café hunter, I popped to this restaurant in search of good coffee and ambiance. To my utter disgust, I was served with green chutney and chickpeas (chola) salad with pasta cooked with an emptied bottle of parmesan dressing and a cup of error-filled coffee.

I left the place and swore never to go back there or recommend anyone. But when I thought to drop a review on Zomato, I was surprised to see their enormous all-good reviews with four and five stars. And later that evening, a magazine carried an exclusive article praising their food. Horrible!

Another grievous tale

With tight deadlines and demanding schedules, it often becomes an arduous chore to balance family and career life. As a means to connect with those lost dots, 23 YO Rahul Rajkhowa, a musician by profession, thought of taking his family on an elegant dinner to a restaurant called Chung-fa, located in Zoo Narengi Road, Guwahati.

Because one pays a substantial amount to spend quality time with their loved ones, how can they not whine the uncooked food that was served after an hour of waiting?

On complaining about the “rubbery” under-cooked noodles, the waiter called the manager who instructed him with, “Array Garam kar de, phir kha lenge.”

When they questioned about serving them cold food and re-heating it, the waiter started arguing why they can’t eat that food or packed it home. And later with emotive throws like “You cannot talk to me like this just because you are from a stable economic background.”

As they moved to the cash counter, the owner, hiding behind her computer, began tossing them with rebukes. Furthermore, the waiter, along with another waiter started attacking him and his parents with abuses of being a liar.

Rahul took his social media account to shared his sour experience with Chung-fa restaurant.

This is what he wrote:

restaurant in guwahati, bad review

More horrifying abuses

 

restaurant in guwahati, bad review

 

Isn’t it distressing to pay a hefty food bill and earn such harassment in turn? Well, this reminds me of the scam momo sellers of Guwahati perform. The dispiriting onions and cabbage fillings (in the name of chicken and pork momos), covered with thick-unhealthy layers of maida, makes one realize how terribly these restaurants have deceived them.

And then comes the servers, who often gives you the feeling that you work for them, and your job is to feel fortunate whatever you get.

What are your views to change such a degrading scenario?

Let us know in the comment section below.